Vanshikha Dhar

If you’ve ever run a hotel, you know the drill—keeping guests satisfied, managing staff, and watching expenses can feel like a full-time job in itself. Hotel automation software…

As a hotelier, you know that the check-in process is your first real touchpoint. It shouldn't be a bottleneck; it should be a welcome mat. This is where…

Today’s hoteliers must deal with multiple distribution channels — online travel agencies (OTAs), global distribution systems (GDS), direct bookings, and more — all while ensuring rate parity, real-time inventory updates, and…

Ever had that stomach-dropping moment when a guest walks in asking for a room you just booked online? Empty rooms lose money, but double bookings damage your reputation. With 30%…

Are you worried about losing your regular guests when you change your room rates? You’re not alone. Many hotel owners feel the same way. When you look at empty…

OTA Management: Meaning in Hotel Terms OTA management is how your hotel plans, executes, and measures performance on online travel agencies (Booking.com, Expedia, Agoda, MakeMyTrip/Goibibo, etc.). It covers:…

The hospitality industry has transformed drastically over the past two decades. From independent boutique hotels to global chains, properties are adopting technology to stay relevant and profitable. With digital-savvy travelers…

In the hotel business, content is like your front desk team—it gives the first impression. It helps guests understand your property, builds trust, and encourages them to make a…

Behavioral economics might sound like a complex term, but for hotel owners and managers, it simply means understanding how guests think and make decisions. When used well, it helps increase…

A 2025 Field Guide for Hoteliers Who Live and Breathe Heads-in-Beds 1. Why This Matters to You Whether you run a 30-key boutique hideaway or oversee a 500-room urban tower,…