Over 81% of travelers want a premium digital experience from the hotels. So, hoteliers need to integrate the best channel manager for small hotels to deliver a quality digital experience to their guests.
A dedicated channel manager plays a decisive role in helping you streamline your digital presence across different OTAs, websites, and other communication channels.
You can update your inventory, hotel prices, and other aspects within a few clicks across all channels without creating disparity leading to a poor customer experience.
But out of numerous channel managers available in the market, which one to choose for your business?
What stand-out factors to consider while selecting the best channel manager for small hotels?
Let’s find out.
Factors To Consider Before Selecting A Channel Manager
Choosing one of the best channel manager software for your hotel is one of the vital decisions you can make for your business. It can be one of the highest ROI investments virtually, but there are multiple factors you need to consider while filtering down your best channel management system.
Let’s explore the nitty-gritty elements you should consider while choosing a channel manager.
Size of your hotel
The scale of your hotel operations can play a decisive role in selecting a channel manager and the number of channels you want to integrate with your channel manager. You don’t have a wider presence on different OTAs like large-scale hotels as a small-scale hotel business.
You need to be clear about the scale of your business and the different channels you want your hotel channel manager software to manage because it can decide the pricing of the online channel manager. Regarding pricing, budget plays a critical role in selecting a channel manager.
You need to choose a channel manager that provides great functionalities within your budget. You don’t want to spend a high-end amount on a hotel channel management system incapable of handling your business requirements.
Checking the pricing of the channel manager and ensuring that the features match the pricing is important for investing in a high-end product for your business.
Being a small hotel business owner, you should associate with the channel manager company that can provide you with the best channel manager service at highly reasonable rates.
Go through different proposals of top channel manager brands to filter the cost-effective and quality best hotel channel manager for your business. If you get the best deal with your channel manager, you can save more on your investments and drive more revenue for scaling your business.
Your business requirements
You need to list your business needs and expectations to utilize the channel to its maximum potential. It can help you filter out the best channel management system that can assist you in fulfilling your requirements.
It can help you minimize the efforts in filtering and selecting a balanced channel manager for your business system. Having a better understanding of your requirements can assist you in managing your investment funds better by making the right investment call.
Compatibility or flexibility
Checking whether your hotel channel manager is flexible or not is important because you don’t want to pay a hefty price for a rigid channel manager that’s not compatible with your hotel business.
With different business requirements, you have different requirements compared to other small-scale hotel businesses. So you need to check whether the service providers deliver tailored solutions to your hotel management needs or not.
You should contact the customer support of the channel manager company to state your requirements and expectations from a channel manager software. If they can deliver a tailored solution, you can check the prices and other factors to make the final decision.
Additional features are always good
You can extract great value for your money if you get additional customer services from your channel manager. Different services like hands-on training, 24*7 customer support, dedicated technical management support, and other additional services can help you get the best user experience using a dedicated channel manager.
Integrating a powerful channel manager system with a wider horizon of services can help you manage your different channels effectively and ensure no compromise in the quality of service you deliver to your guests or prospects.
While selecting a dedicated channel manager, you need to have a wider and more in-depth research strategy. You need to shortlist multiple channel managers based on their services and offerings and research in-depth for those shortlisted channel managers to select the right one for your business.
Look at the review, testimonials, and other available research material. Ask for a demo version to get a hands-on experience of the tool to ensure you get a better understanding of different channel managers.
Once you get the channel manager demo, you’ll better understand which software can help you solve your problems, which has the best UI/UX, and which one to select for your hotel business.
The most underrated factor to consider while filtering and selecting a dedicated channel manager is transparency. It can strengthen the trust with your channel manager provider or negatively affect the business understanding.
You need to ensure that the channel manager providers are transparent with you on day one. Once you get in touch with the support team, you need to ensure that you get your questions answered with clarity.
Even signing an NDA won’t harm both the associating parties as it will ensure that legally both the brands adhere to the transparency promised.
Getting the best channel manager for small hotels can be a brain teaser for most small-scale businesses, but considering these factors before finalizing the product can enhance the quality of your decision-making and result in the best channel manager investment.
But out of hundreds of channel managers available in the industry, it can get hard for you to perform multiple filtration tests to finalize the best for your business.
That’s where we got you covered.
We have finalized the best channel manager software for your small-scale business that can fulfill your requirements within your limited budget.
AxisRooms Has Got You Covered
Using the best channel manager for small hotels, you can manage your prices, booking, and investors in real-time using the powerful AxisRooms channel manager to ensure that you deliver a quality experience to your customers.
It offers the most intuitive hotel channel manager dashboard with a panoramic view of the inventory and easy access to different functionalities within a few clicks.
You can store and log actions made by the users for future use and explore the power of its analysis system that helps you make well-informed decisions.
AxisRooms hotel distribution software offers over 50 OTA integrations to deliver a holistic and reliable channel manager service experience. You can escape the troubles of high-end pricing in the hotel distribution management industry as AxisRooms offers customized pricing based on your specific requirement.
Our 24*7 customer support teams can help you bypass issues to enable you to optimize the potential of our channel manager.
So, what’s making you wait?
Get access to the free demo and experience the best-in-class channel manager experience to transform your small-scale hotel business.