The Importance of First Impressions It is often said that the first impression is the best impression. The front desk plays a pivotal role in shaping a guest's…

If you're a hotelier in India, you’ve likely faced the constant battle of rising OTA commission fees and the challenge of managing bookings across multiple channels. The…

In a hotel’s daily operations, there are few things more frustrating than a no-show or double booking. These issues don’t just disrupt your front desk — they lead to…

Are Negative Reviews Costing You Bookings? Here’s How to Fix It. A traveler scrolling through hotel options comes across your property. They like the photos, the location is ideal,…

Let’s be real—planning a trip today isn’t what it used to be. Remember flipping through brochures or asking friends for tips? Now, 96% of travelers start their…